Is there anything that can be done to prevent a connection from closing? This level of transparency is not available when SSH (or Telnet, etc.) sessions are disconnected by an idle timeout on a remote server or a firewall/router/VPN server. Other applications like web browsers can transparently retry failed communications because they do not have to maintain an open connection. Why doesn't this happen to other applications like my web browser? If you see a disconnect occur after a period of time elapses without any user input activity, the disconnect is being initiated by an idle timeout setting on the remote system or on a firewall/router/VPN server that resides somewhere in the network stack/path between SecureCRT and the remote system.

Inactivity is sometimes defined by a server as no information received from the client, so it may timeout even if new data is continuously being displayed in the SecureCRT window. However, many servers disconnect idle sessions after a period of inactivity. SecureCRT does not have a 'timeout' feature which automatically disconnect sessions. If your license is not eligible for a free update, but you are interested in renewing your license, you can review upgrade pricing information and purchase online, or contact us. For more information or if you have an older version of SecureCRT, please see the Updates Policy page.

If you are running SecureCRT on the macOS platform, the 'about' dialog is available within the main SecureCRT pull-down menu. In SecureCRT versions 6.1 and newer, you can determine when the eligibility timeframe for your existing license expires by clicking on the main Help pull-down menu and choosing the About SecureCRT. How much does it cost?ĭepending on the option chosen at the time of your license purchase, SecureCRT licenses include either 1 or 3 years of access to product updates and technical support. Please visit the the Updates Policy page for more information. Is there a quick way to find out if I am eligible for an update? However, if your organization has deployed SecureCRT initially using a customized installation, you will need to seek assistance from your organization's deployment team in determining the expected behavior of an upgrade installation.

How do I keep my settings?ĭefault SecureCRT installations do not change, alter, remove, or otherwise put in jeopardy your existing sessions/settings. Cases where an older version may not be removed involve upgrading from very old versions of SecureCRT (5.5.4 and older) to newer versions of SecureCRT. There is no need to uninstall the older version prior to installing the newer one since in most cases the new version will automatically uninstall the old version for you. SecureCRT is designed to be installed directly in place of prior versions, so you only need to download the installer, and then run it.

Securecrt new in 8.5